All orders are processed by the next business day excluding weekends and holidays after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

We offer free flat rate economy shipping on orders over $50 to the United States.

 

Shipping option	Condition	Estimated delivery time	Price
Economy	$50.00 and up	5 to 8 business days	$0

International Shipping

We do not offer international sales or shipping at this time.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at contact@trueuphanging.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Please see our full return policy here: Refunds & Exchanges