Return & Refund Policy

Return & Refund Policy

Thank you for shopping at ​TrueUp Hanging Solutions.​ We hope you love your purchase! If you are not entirely satisfied with your purchase, we're happy to help!

You have ​30 days to return your item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase in order to qualify as an eligible return.

Kindly send Returns to:
4857 NW Lake Road Suite 230
Camas, WA 98607

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). The amount of days until you receive the credit will depend on your card issuer's policies.

Contact Us
If you have any questions on how to return your item to us, contact us at